Covid-19

Covid-19

Updated: 29 November 2020 - 12:00

Following the announcement in Parliament today, Cheshire West & Chester return to Tier 2 after the November-December lockdown, through which period we were forced to close. What this means is that we can unfortunately not accept any new bookings from guests living in a Tier 3 region (the list can be found at Full list of local restriction tiers by area - GOV.UK (www.gov.uk)). Furthermore, we can only accept bookings from single households, although as before, you are welcome to meet with them in Delamere Forest or the surrounding countryside while sticking to the rules around group sizes.

Over the Christmas period (23rd December to 27th December) there is some flexibility as to the number of households, but we ask anyone seeking to stay with us through this time to email or call before booking to have a chat about how this might work. 

We remain Covid-19 secure, setting the highest possible standard in terms of cleaning and reduced transmission opportunities (such as the removal of irons and hair dryers), and will continue to keep our distance through your stay; but we rely on our guests to help us maintain this. Where possible we will work with guests to protect their holiday and, if required, can try to postpone the booking to another time. As before, if someone in your party has tested positive or been advised to self-isolate, please do let us know immediately.

Updated: 13 October 2020 - 14:30

Cheshire West & Chester are currently Tier 2, which means no more than one household can stay in either cottage at the same time. This includes any guests you may have planned to meet during your stay, however, this does not stop you from meeting them elsewhere in Delamere Forest or the surrounding countryside at this time. If you live in an area that is Tier 3, or moves into that Tier, the guidance is to stay in that area and not move to another; this includes overnight stays so we would ask that you stick to the guidance to try and protect us all. 

We remain Covid-19 secure, setting the highest possible standard in terms of cleaning and reduced transmission opportunities (such as the removal of irons and hair dryers), and will continue to keep our distance through your stay; but we rely on our guests to help us maintain this. Where possible we will work with guests to protect their holiday and, if required, can try to postpone the booking to another time. As before, if someone in your party has tested positive or been advised to self-isolate, please do let us know immediately.

Updated: 27 June 2020 - 09:30

From 1st August 2020, we are delighted to cautiously welcome guests back to Delamere Forest, but with strict conditions in place. As below, we will provide bedding but require guests to bring their own bath towels, hand towels, tea towels and sundries such as tea, coffee and toilet roll. This is to reduce the opportunities for transmission. We also insist that all guests agree to the following conditions before making their booking:

  • No more than two households will be sharing the property. This includes any visitors to the property who are not registered as guests.
  • If any guest has Covid-19, has symptoms of Covid-19 or has been in contact with anyone with a confirmed case of Covid-19 or symptoms of Covid-19 in the 14 days before the first day of the booking, the reservation will be cancelled.
  • If any guest develops symptoms during their stay at Forest Holiday Cottages, all guests must return home immediately.

Contact details for all guests and visitors must be provided before the visit to support NHS Track and Trace, and where possible, all guests and visitors should stay close to their lodge.

For more information on any of the above, please contact Stacey on stacey@forestholidaycottages.co.uk 

 

All customers are reminded that they should ensure they have appropriate travel insurance in place from the time of booking their holiday.

Risk Assessment for Covid-19 cleaning at Forest Holiday Cottages

 

 

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